Question marks

When will the Library building reopen?

A portion of the main Library is open for limited study space. Current hours are posted on our website.

View the building reopening expectations and guidelines

The Music Library will not be reopening for study space at this time. However, we offer appointment-based access to the Music Library collections. Please scroll down to read more about this service.

How can I access collections in the Library?

UCSB Library offers pickup and mail delivery services for UCSB students, faculty, and staff to access circulating Library research materials and Interlibrary Loans.

There are also many ways the Library can provide you with expert virtual help and services if you are studying or working remotely.

I am a community patron/visitor. When can I access the Library again?

Study space access is currently restricted to UCSB students, staff, and faculty. Community patrons can request research appointments in Special Research Collections and the Music LibraryWe do not yet have a date when the main building will be open again to the general public. 

What precautions are you taking to protect Library users?

The Library will provide face coverings to Library users and staff as needed (non-vaccinated individuals are required to wear face masks). Hand sanitizer stations and disinfectant wipes are placed throughout the building.

Health guards such as plexiglass and physical barriers have been installed at operational service points in the Library. These barriers as well as high touch surfaces such as elevator buttons and door handles are being cleaned frequently by facilities management.  

How is the Library managing its indoor air quality?

The Library building has 15 total large air handling units, all of which are fitted with filters rated at a Minimum Efficiency Reporting Value (MERV) of 15. These filters are the same filters used in hospital inpatient care spaces and they remove at least 99.97% of airborne particles down to the size of 0.3 microns. MERV 13 and higher are recommended for COVID-19. 

Can I print in the Library? 

The Library’s GauchoPrint stations and KIC scanners are available for users. For issues with GauchoPrint, please contact LSIT at help@lsit.ucsb.edu or 805-893-HELP(4357). To report printer or KIC scanner maintenance issues, you may contact us at copyservices@library.ucsb.edu for assistance.

When will Special Research Collections materials be accessible for research?

UCSB Library Special Research Collections (SRC) offers limited research appointments in SRC’s Reading Room to allow access to on-site SRC materials that are not available online and to access non-circulating materials from the Main Library that are not available via the pickup and mailing service. UCSB Library remains closed for general walk-in use.

For instructions on how to request an appointment, please see this page.

When will the Music Library collections be accessible for in-person browsing?

The Music Library offers research appointments for UCSB affiliates as well as community patrons. 

These appointments are for:

  1. browsing access to on-site print collections (books, scores, journals)
  2. physical access to CDs, LPs, and videos in our listening and viewing rooms, if digitization and streaming access will not meet your research or instructional needs. (For digitization questions, please email Cathy Jones in the Music Library.)

For instructions on how to request a Music Library appointment, please see this page.

When will I be able to request books from Interlibrary Loan (ILL) again?

Interlibrary Loan (ILL) is now borrowing books from other libraries. UCSB students, faculty, and staff can submit requests for physical loans. The Library is operating with limited on-site staff, so ILL users are asked to only request books that are needed for their research. The books will be delivered via the current pickup and mailing service.

Can I return my books?

The book return at the Paseo West entrance (for Main Library books) and the book return at the Music Library (for Music materials only) are open. Returned books may remain on your library account longer than usual as we have limited staff in the buildings to process them. Please email library-circ@ucsb.edu if you have questions.

If I'm no longer in the Santa Barbara area, can I return my books by mail?

Yes. If you are out of town and cannot return your Library materials to the book returns on campus, you can mail them back or send them via a courier such as UPS or Federal Express, to the following address:

Services Desk / UCSB Library
525 University Center Rd.
University of California, Santa Barbara
Santa Barbara, CA 93106-9010

Be sure to include a prominent note with the books (or on the ILL book straps, if ILL material): "Please check in."

As with other return methods, returned books may remain on your library account longer than usual as we have limited staff in the buildings to process them.

What if my books are overdue?

For people currently affiliated with UCSB, most due dates have been extended until September 21, 2021 or later. Please consult your Library account for the exact date.  

If I purchased a Community Card, will I get a refund? 

We cannot refund Community Cards because those payments are made to the UC Board of Regents, but we will extend the card privileges after we reopen to the public for the outstanding amount of time that the patron was entitled to when we closed.

 


If you have questions about the building reopening that aren’t answered here, please email ask@library.ucsb.edu.

This article last updated on 7/16//2021