ArcGIS Desktop and Pro

Getting the software

Several UCSB entities contribute to a university-wide site license for the Esri suite of GIS software. Several different options are available, depending on your departmental affiliations and how you want to use the software.

For your own machine

All students, staff, and faculty at UCSB are eligible for a 12-month license to ArcGIS for their personal computers.  Fill out this form from a UCSB email address to request your license and download the software. Installation instructions can be found here.

The 12-month license should not be used on UCSB-owned computers.  Make sure to obtain and activate your code BEFORE attempting to install the software. If you have any questions please email library-collaboratory [at] ucsb [dot] edu

For UCSB-owned hardware

If you are affiliated with one of the site-license contributors listed below: please contact your local technical support for access to Esri software. 

  • Bren School: Steve Miley
  • Earth Research Institute: Darla Sharp
  • National Center for Ecological Analysis and Synthesis: Mark Schildhauer
  • Marine Science Institute: Jim Woods
  • UCSB Library: Jon Jablonski
  • Facilities Management: Paul Bartsch

Letters & Sciences Departments:

  • Contact the collaboratory [at] library [dot] ucsb [dot] edu (Collaboratory) for access to Esri software.  

ArcGIS Online

All users with UCSB NetIDs have access to ArcGIS Online, a platform for creating and sharing maps, mapping applications, and data. More infomation.

On the Server

Esri's server-side applications are all available for campus use.  Please contact the collaboratory [at] library [dot] ucsb [dot] edu (Collaboratory) for information about Esri server software.

Getting support

We have a page of troubleshooting tips for some common issues with ArcGIS Desktop. The Library has a number of GIS training manuals and workbooks available as part of its collection.  Search UCSB Library Search.

Esri Training

Esri provides access to all of its online training materials as part of our campus site license.  Signing on to ArcGIS Online for the first time gives you access to anything marked "Requires Maintenance" in Esri's catalog.

Contact the Interdiciplinary Research Collaboratory

The Collaboratory is available for basic Esri support, especially for issues involving installing 12-month licenses.  We are happy to get you started using ArcGIS for desktop, help you to choose a Virtual Campus class, and to identify data from our collections or on the Internet to help you complete your mapping and spatial analysis projects.  Please email us at collaboratory [at] library [dot] ucsb [dot] edu.

Spatial Help Desk

Spatial@UCSB runs a Help Desk for students, staff, and researchers.  This is a drop-in consulting service for research design and implementation for faculty, staff, and graduate student projects. The help desk serves as a starting point to connect with spatial resources available around campus, such as expert personnel, instructional materials, and software.

Campus GIS Discussion List

The Collaboratory runs an email listserv to discuss GIS issues. You may also be interested in our page describing GIS activities in the Library and around campus.