The DREAM Lab supports research using social media data sources, with a focus on access and use of Twitter data. We provide consultation and instruction on a variety of tools and techniques, including the following:

  • Brandwatch: Brandwatch (formerly Crimson Hexagon) is a web-based library of social media posts (updated in real-time) and a social media analysis software platform. Historical Twitter data is available for 10 years back from the access date. 
  • NCapture: This browser-based plug-in feeds social media content, including tweets, into NVivo for analysis. The DREAM Lab's suite of software includes NVivo 1 for PC/mac.

We are also interested in best practices for data access, use, and sharing; and we welcome hearing from users about how we can improve our support for research and teaching about social media.