Wireless Internet Access (Wi-Fi)

USCB mascot, Ole, using a laptopThe UCSB Library offers free wireless access (Wi-Fi) in all public areas. To access the free wireless network, you must be a current UCSB faculty, staff, or student, and must know your UCSB NetID and password.  Once you are connected you can also use our Laptop Printing service.

Connecting to the Library's Wireless Network

Make sure you have:

  • A wireless enabled device with Internet browser software installed.
  • A wireless adapter with TCP IP installed. The adapter must support 802.11a, 802.11b, or 802.11g.
  • A UCSB NetID and password.

Instructions for connecting:

  • There are two wireless networks:  UCSB Secure and UCSB Wireless.
  • Using your device's network utilities, look for the network you would like to use.
    • UCSB Secure requires you to do a 1-time setup.  To do this, first connect to the "UCSB Setup" network.  Follow the instructions as they appear on your screen.  Once the set up is complete you can use UCSB Secure without additional log-ins.
    • UCSB Wireless requires you to log in each time you use it.  If everything is set up correctly on your machine, you will be redirected to the log in screen when you first open your browser.

Troubleshooting:

Macs:

Check your wireless settings and make sure that on the TCP/IP tab they are set for:

  • Configure IPv4:  Using DHCP
  • Configure IPv6:  Automatically
  • On this same tab, try clicking on the "Renew DHCP Lease" button

Go to your DNS tab.  If you see any IP addresses in the "DNS Servers" box, delete them.  You can do this by clicking on the IP and using the "-"  below the box.

If this doesn't fix the problem, try turning off your wireless for a few minutes.  When you turn it back on, go into the available wireless network list and manually select and connect to the desired network.

Windows:

Go to your wireless settings and check the properties for Internet Protocol Version 4 (TCP/IPv4) and Internet Protocol Version 6 (TCP/IPv6).  Make sure that on the TCP IP tab they are set for:

  • Obtain an IP address automatically
  • Obtain DNS server address automatically

If this doesn't fix the problem, try turning off your wireless for a few minutes.  When you turn it back on, go into the available wireless network list and manually select and connect to the desired network.

Limitations and Disclaimers Regarding Wireless Access

  • The UCSB Wireless is not secure. Information sent from or to your laptop can be captured by anyone with the appropriate equipment and technology.  For secure browsing, go through the setup so that you can use the UCSB Secure wireless network.
  • Library staff cannot provide technical assistance. There is no guarantee that you will be able to make a wireless connection.
  • The library assumes no responsibility for laptop configurations, security, or data files resulting from connection to the library's network.