UCSB Proxy Server Help

How the Proxy Server Works:

1. The "click-through" method: Click on the "Off-Campus Log-In" link on the library home page and log in using your UCSBnetID and password. If you go through the "success" page and click on one of the links at left on that page, the proxy authentication will follow you. It breaks when you either use an unproxied bookmark or type in a URL. You will be able to tell that the proxy is still active if you see the string "proxy.library.ucsb.edu" in the address when you are viewing a site.
   
   
2. Starting somewhere other then the Library Home Page: Some people like to use bookmarks or start their research at a point other than the library home page. For people who want to use like that, we recommend the Off-Campus bookmark tool. Basically, when you get to someplace where you need the proxy server, you will use the bookmark tool. It will route you through the proxy server (and have you log on if you haven't during that browser session) and then take you back where you were. This will also reestablish the proxy connection if you have broken it by using a bookmark or by typing in a URL.

ID/Password Information

• User ID and Password for Wireless Network, the Proxy Server, and the VPN

Instructions for Undoing the Old Proxy Configuration

• Instructions for Undoing Old Proxy Configuration

Frequently Asked Questions (the basics):

• Why are we changing proxy servers?
• When do I need to use the proxy server?
• Why do I need to use the proxy server?
• How does the proxy server work?
• Which browsers are supported?
• What do I Have to do to Use the Proxy Server?
• Keeping the Proxy Session Active
• What do I enter for my user ID and password?
• Why Isn't My Password Working?

Tools For Easier Use

• Off-Campus Access Bookmark Tool -- a "must have" if you start your research somewhere other than the library home page
• Bookmarking
• Maintaining Proxied Web Page Links to Library E-resources
• Using Google Scholar with UC-eLinks from Off-Campus

Trouble Shooting

• What if I am on an office LAN or any other non-UCSB Network?
• When I follow a link to log into the proxy server directly, it doesn't give me the sign-in page.
• How do I know if I'm already signed into the proxy server?
• I'm getting a "404 Page Not Found" or "File Not Found" message.
• I'm getting a CONFIGURATION ERROR from the proxy server.
• I'm getting prompted for a login and password from the publisher's site.
• I'm able to access the resources, but pop-up windows are blocked.
• I'm receiving a cookie error.
• Why don't certain features or links in the database seem to function when I'm using the proxy server?
• When I click through a PDF table of contents for an electronic journal, the proxy server breaks. Why is that?
• I have the old proxy server (ucsbuxa.ucsb.edu) configured on my browser.

Proxy Problem Report Form

Questions? Contact Library Webmaster.