Proxy Server Frequently Asked Questions
When do I need to use the proxy server?
- When you want to access our licenced e-resources when you are off campus.
Why do I need to use the proxy server?
- Library databases are licensed from vendors who supply access to electronic resources licensed by the UCSB Library.
- We have contracts with these companies that limit off-campus access to UCSB faculty, staff, and students.
How does the proxy server work?
- Your computer is connected to the proxy server through a web browser.
- For instructions on how to connect to the proxy server, please go to the instruction page.
Which browsers are supported?
- Any browser should work with the service.
- We recommend that you use the most current version available for whichever browser you choose to use.
What do I have to do to use the proxy server?
- It's all quite simple. For instructions on how to connect to the proxy server, please go to the instruction page.
How do I keep the proxy session active?
- If you log in to the proxy server and then click on links the proxy session will stay active.
- If the proxy authentication "breaks," you can use the bookmark applet tool to fix it.
What do I enter for my user ID and password?
- You will use your UCSB NetID and password to sign in to the proxy server.
- For more detailed information, please see our UCSB NetID and Password information page.
Why isn't my password working?
- If you have forgotten your ID or password or would like to reset it, follow the instructions for resetting your password.