| Who is eligible to make interlibrary
loan requests?
UCSB faculty, staff and currently enrolled students. Community patrons and
UC alumni should consult with their local public library. [top]
How much does an interlibrary loan cost?
The average cost spent by a research library to acquire a research item through
interlibrary loan was $17.50 in 2003. The UCSB Library does not charge borrowing
faculty, staff, and currently enrolled students at this time. Please request
only those materials necessary for your research, retrieve items promptly
after being notified of their receipt, and return materials on or before
the due date. [top]
How to request an interlibrary loan (ILL)?
The fastest and most accurate method for UCSB users to borrow items from other libraries is to use the "Request" feature available in:
If you are unable to use "Request" above, use one of the following forms (you will need to have your library card number and PIN, which, unless you've changed it, is set to the same as your library card number. Contact Circulation, 893-3491, with questions about library cards/PINs):
If you're having trouble with the above forms, click here.
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What is "CDL Request"?
CDL Request is a program that allows authenticated users to place
requests directly from the Melvyl catalog or, via the UC-eLinks function, directly from various article databases. For more information about CDL Request, see:
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Can I see what I have requested?
Yes. You can view and manage your active ILL requests through your ILL account: (
My ILL Requests)
Detailed instructions in its use are found at show me how.
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My ILL Request account shows "Received"...
This means that the item has arrived in the Interlibrary Loan Office and is subject to the following conditions:
Books, Dissertations, Bound Journals, Videos, Sound Recordings, etc...
If the record in My ILL Request contains a "Date Due" and the record's status shows
"Received" the item may be picked up at the
Davidson Library Circulation Desk. After an item is received and fully processed for your use
by Interlibrary Loan Staff, you will receive an email notification alerting you to its arrival.
If you have not received your email notification, you may still pick the item up at the Davidson Library
Circulation Desk. (Email notifications are sent via a separate system in a batch process occuring hours after
an item has been received in the Interlibrary Loan Office.)
If the record in My ILL Request contains the phrase "Library Use Only" then this item may only be
used, as required by the supplying library, in the Davidson Library Special Collections Department.
Special Collections has limited resources for NON-book materials and you are strongly encouraged
to call (805-893-3062) to make prior arrangements. A list of their hours can be found under
"Library Information / Hours" at
http://www.library.ucsb.edu/docs/hours.html
Journal Articles / Photocopies
If the record in My ILL Request is a journal article request and does Not contain a "Date Due" it is
subject to the following conditions:
The journal article has already been sent directly to you in electronic format, likely posted to the Web.
You would have received instructions via email for retrieving the document.
The journal article is a photocopy and has either been sent directly to your campus department in your
name via UCSB's Campus Mail Delivery Service OR placed at the Davidson Library's Circulation Desk for your
retrieval. If the item is placed at the Circulation Desk you will receive an email notification alerting you
to its availability. Photocopies sent through the Campus Mail typically arrive at their destination within
2-3 working days, excluding weekends and holidays, after being sent from the Davidson Library. The Circulation
Desk's hours of operation may be found under "Library Information / Hours" at
http://www.library.ucsb.edu/docs/hours.html
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What if UCSB owns the item?
An ILL request may be placed for an UCSB-owned item, provided the item is currently
checked out to another patron, is declared lost or missing, and is available elsewhere in the UC system. If the item is not available for loan within
the UC system, the patron will be directed to place a recall for the UCSB copy. To borrow a circulating copy from another UC library for an item located in UCSB Special Collections, use the Manual Request Form.
Materials that are available in the Reserve Book Service may not be secondarily requested through the ILL
service. Instead, the request will be returned to the patron.
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Book Loans
When an item is borrowed for your use, the lending library will determine
the length of the loan period, indicate whether that period may be extended
by a renewal, and/or stipulate any restrictions on the use of the book. For
example, when lending a rare or valuable book, a library may specify that
it must be used only in the borrowing library building or that it may not
be photocopied.
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Journals
Rarely do libraries lend journals. Most libraries will provide photocopies or electronic copies
of journal articles rather than send the issue. A photocopy of the table of contents from a single issue may be obtained,
and individual articles subsequently requested. If a photocopy is sent it
then becomes the property of the requesting individual. The UCSB Library
reserves the right to determine if a loan or a photocopy should be requested.
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Video and Sound Recordings
Video and sound recordings (VHS, DVD's, audio tapes, CD's, LP's, etc...) are often the most difficult
items to obtain via Interlibrary Loan. These material types are frequently marked as "in house" use
for lending institutions' local users, and are therefore barred from ILL transactions. If loaned, a library
may specify that the material be used only in the borrowing library building. If a requested video or
sound recording is desired for classroom use, it is important to alert Interlibrary Loan staff about
this condition. Please refrain from requesting popular or current movies or music that can be easily obtained
from local rental/vendor businesses and public libraries.
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How Long Does It Take?
75% of all materials obtained from within the UC system of libraries arrives
within 3-5 working days. The fastest method for requesting materials
is via CDL Request. Materials not owned within the UC system that
are requested from elsewhere take an appreciably longer period of time to
arrive. In some instances, materials may not be available. This
is especially true for rare and unique items. If items are requested
during peak activity periods such as mid-terms and finals, processing
time will be delayed. [top]
Where Do I Turn In Forms?
Via the Web! Preferably, use the automated system of CDL Request; otherwise, use one of our forms. See the Interlibrary Loan home page for info and forms. [top]
Notification of Materials' Arrival
We will inform you by e-mail about the arrival of ILL materials to be retrieved
from or used within the UCSB Davidson Library. Therefore, it is very
important that an accurate e-mail address is included with each request.
For those without e-mail capability, please provide a current phone
number and address. Inquiries about the status of a request may
be made to the ILL Office via e-mail
ILL@library.ucsb.edu
or phone (893-3436). [top]
Picking Up Materials
Materials are held for pickup at the Circulation Desk of the Davidson Library.
Materials must be picked up by the person making the request or their proxy.
You must present your UCSB Library Borrowers card to pickup the material. For materials delivered via the Web, borrowers will be emailed with instructions on how to retrieve the item.
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Returns & Renewals
Materials borrowed through Interlibrary Loan may be returned to any of the
book returns or the Circulation Desks in either the Davidson or Arts Library.
ILL due dates and other restrictions (library use only, no photocopying,
no renewal, etc.) are set by the lending library and must be adhered to.
The date due and lending restrictions are noted on the blue sleeve
wrapped around each item.
To ensure that ILL materials are renewed properly, please submit renewal
requests 3-7 days prior to due date. Renewals may be requested at
http://www.library.ucsb.edu/forms/renewill.html,
e-mailed to illalert@library.ucsb.edu or from the Request Details view of the item found in your
UCSB ILL Request account http://ucill.cdlib.org:8082/zportal.
You may also request renewals for ILL material by replying to the automated courtesy e-mail
notices generated by the UCSB Libraries' circulation system. Instructions for doing so are
included with these notices. If you are not registered for e-mail notification, you may do so
by following the instructions outlited at the following URL:
http://www.library.ucsb.edu/depts/access/enotices.html.
The Interlibrary Loan Office assumes no responsibility for returning materials
which were not obtained through the Interlibrary Loan Service.
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What If My ILL Item is Overdue?
If your ILL item becomes overdue please return it, or submit a renewal request as soon as possible
if you want to keep it. Severly overdue items are ineligible for renewal. Patrons who fail to return
or submit renewal requests for their interlibrary loan items on or before the due date will have their
borrowing privileges automatically blocked until the material is returned or renewed.
The block covers all new ILL requests and materials loaned through the Davidson Library Circulation
Desk, Arts Library Circulation Desk and Reserve Book Service. To preserve favorable borrowing
relationships with lending libraries, renewal requests should be submitted on or before the due date, preferably
3-7 days prior to the date due. Items borrowed via Interlibrary Loan are charged an initial replacement
cost of $125 plus a non-refundable handling charge of $15 when an item becomes thirty (30) days overdue.
After the initial replacement charge has been made it may be amended upward to reflect the item's actual value as
determined by the lending library. [top]
Borrowing Standards
Your adherence to the borrowing regulations specified by the lending library
are critical to the continued use of that institution's resources by this
university.
The UCSB Library subscribes to the National Interlibrary Loan Code of the
American Library Association as well as to regional agreements. We also adhere strictly to copyright law.
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Courtesy Returns
If you have directly borrowed material from other University of California libraries
(i.e. checked out by you from their library, not obtained through UCSB ILL), then you may
drop this material off at the Interlibrary Loan office for courtesy return to the originating
campus. DO NOT drop this material off at the Davidson or Arts Libraries book returns. Material
must be dropped off during regular office hours. The ILL office is open Monday-Friday, 8 a.m. to 5 p.m.
You will be required to fill out a courtesy return slip for each item being returned. Courtesy
returns are included in our U.C. Libraries shipments, however no records are retained to track
their progress or insure their safe return. The UCSB Interlibrary Loan Office assumes no responsibility
for the return of materials which were not obtained through the UCSB Interlibrary Loan Service, nor
can we guarantee the return of this material by the lender's due date.
Items directly borrowed from libraries not associated with the University of California will not be accepted
for courtesy return.
UCSB Faculty Document Delivery Service, a division
of ILL
The UCSB Faculty Document Delivery Service (DDS) is a convenient method available
to UCSB faculty for requesting materials from the UCSB Davidson Library
collection. Book requests will be sent to a faculty member's campus department. Article requests will be delivered either as a photocopy sent to the campus department, or scanned and posted to the Web. A fee, as noted below, is associated with photocopies/scans of articles and a departmental recharge number is necessary for each request. See your UCSB department's administrative assistant for establishing a departmental recharge account. UCSB recharge accounts resemble the following format: 8 - ######-#####-#.
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