Results of Library Employee Meetings on Vision and Goals Statements For Library Long Range Plan

1. The six vision statements are repeated, numbered 1-6.
2. Under each vision statement are the "goals" determined by the group of Library employees who attended that session.  Goals developed by the gropus are numbered 1A, 1B, etc.
3. Following the "Goals" are "Suggestions".  The suggestions are all of the comments recorded by the groups.

The Long Range Planning Steering Committee will review this information and put together a draft of the Long Range Plan which includes Goals for each of the Vision Statements.  That draft will be placed on the Web for review and comment by all employees.  What you see below has not been edited.

Vision Statement #1

Goals:

1A. Communication:

1.  Solicit and take seriously the diverse opinions of all employees

2.  Disseminate information in a timely and respectful manner and encourage feedback

3.  Humor and energy

1B. Job Quality

1.  Clearly defined and reasonable performance expectations and responsibilities

2.  Encourage and equitably reward productivity and collaboration

3.  Support continuing training and education

4.  Job flexibility

1C. Organizational flexibility

1.  Sufficient training to do the jobs assigned

2.  Accommodations in scheduling

Suggestions:

• Diversity
  Listen to and take seriously the diverse opinions of all personnel in matters concerning their positions
• Creativity
  Encourage solutions from all levels for problems
• Problems: segregation of departments, levels, groups
• Problem: lack of communication
• Audit of positions to determine what our positions really entail
• Audit meetings and make reports
• Regular meetings between levels
• Lack of communication
• Lack of respect
• Input taken seriously
• Open communication between staff, librarians, and library administration; formal and casual; mutual respect
• Use skills of all library personnel regardless of job level
• Less restrictive work environment
• Increase/maintain diverse workforce of highest quality
• Encourage and equitably reward productivity, creativity, and collaboration
• Encourage continuing education and training
• Clearly assigned responsibility/authority-- "who does what"

• student needs addressed in goals
• newsletter
• recognition for special projects
• library cat
• laugh more
• restore cot rooms
• list of language capabilities

Vision Statement #2

Goals:

2A. Review resource allocations to provide equitable support for academic disciplines and formats

2B. Increase funding for collection development (internal and external funding)

2C. Organize and describe information in all formats to provide logical search and retrieval

2D.Obtain ample internal and external funding to build and sustain highest-level collections, systems, and facilities.

Suggestions:

• catalog important resources on Web
• expand e-reserve service (or new models of additional service)
• access to websites on PEG2 (updating issues)
• definition of collections-ownership vs access
• expand collection development activities vis-a-vis published/unpublished material
• CDL?
• develop a model to balance print and non-print collections
• establish new model of collaboration between collection managers and tech services staff
• better integration of intellectual formats
• redesign "front door" to library resources (Infostation page)
• provide greater access to original source data
• develop stronger ties to faculty/users for better collection development
• review resources allocations to reflect library/campus priorities
  budgets
  staff
  services
  
• revise collection policies to include web access resources
• strengthen resources sharing initiatives
• develop external funding sources for collections

Vision Statement #3

Goals:

3A. Provide enhanced/increased user education

3B. Promote library services

3C. Provide appropriate levels of service

3D. Create consistent service policies

3E. Provide training to employees to make appropriate referrals

3F. Provide training to employees to improve service

3G. Improve services to off-site users

3H. Increase/expedite access to off-site collections in any format

Suggestions:

• Instruction for computer illiterate users
• docent program-greeters
• Service desk employee training on how to interact with users
• Reference interview skills
• Sufficient staffing levels
• Expertise in areas not currently covered
• Appropriate referrals
• Internal communication between service employees
• Regular assessment of user services
• Service point evaluations: how are we doing?
• Microform service/assistance desk
• provide appropriate service points where needed
• incorporate user instruction on Web:
  floorplans
  how to access various forms of information
  
• user education
• point of need library tours
• single front end-electronic and physical
• signage/traffic flow to Info Desk
• floor plans
• publicize availability of INT 1
• incorporate INT 1 as part of another course
• self-instructional library tour-info kiosk
• service help on every floor
• new book information/display
• standardized levels of service
• basic levels of training for library employees
• provide appropriate levels of service; match needs with assistance
• access to collections not owned by UCSB; delivery
• improve access delivery service
• user-centered services for distance learners/users; "virtual help"

Vision Statement #4

Goals:

4A. Additional instructional facilities

4B. Expand capabilities for instruction (INTERACTIVE, KIOSK, ETC.)

4C. Formal/required integration of library instruction/information competencies in required courses

4D. Additional library instructors

4E. Increase collaboration with faculty (courses, special projects)

4F. Assess campus interest in collaboration

4G. Promotion of librarian role in instruction

4H. Instruction for non-course-related topics (outreach)

Suggestions:

• incorporate lifelong skills into library instruction
• instruction to community, SBCC, etc.
• instruction for specialized resources & formats (micrtofilm)
• collaborate with other departments on special projects
• promotion/awareness of librarian's role
• expand digitization to have more material available (e.g. e-reserves)
• promotion of library instruction programs
• enhanced/expanded instruction facilities
• more library instructors
• campus lecture hall for large group instruction
• integrate library research components into writing courses
• interactive courses for off-site users
• collaborate with faculty on courses
• assess faculty, TA, lecturer willingness/desire to collaborate on lib instruction

Credit courses:

• Int 1
• Int 100
• Chem 184
• Chicano Studies 191

Non-credit:

• Writing program
• Orientations
• Career workshops
• Faculty lectures
• residence hall

Vision Statement #5

Goals:

5A. Adequate space for access and storage for all formats of information, including conservation issues

5B. Facilities for creation of information media (e.g. photography, digitization)

5C. Facilities for use of information resources in all formats (both individual and group)

5D. Adequate space for service points

5E. Adequate space/facilities for library employees

5F. Instructional space for both multimedia and other use

5G. Adequate meeting space for library and non-library groups (conference rooms)

5H. Seek funding to create new facilities and renovate existing facilities for users

5I. Resolve storage questions

5J. Create inviting/appealing space for users

5K. Create inviting/appealing space for library employees

5L. Create space for non-library groups (exhibition space)

Suggestions:

• adequate exhibition space
• separate entrance for employees
• cot rooms: small, dark, comfy for employees
• environment appealing/bright/airy/sufficient space for employees
• happy employees make happy patrons
• maintain existing staff room
• eliminate need for an Annex
• resolve storage questions
• good signage
• user-friendly facilities
• barrier-free facilities
• inviting/appealing
• create interesting environment: lighting/space
• access, download, use of related electronic and print materials
• classroom/instruction space: human element without computer lab set-up
• conference rooms
• space to accommodate non-library groups
• space for optimal working conditions
• space/environment conducive to research
• breathing space
• seminar rooms with resource access for collaboration between those working in similar interests
• environmental controls (humidity and temperature)
• sufficient and efficient space to provide improved service
• space for conservation practices
• funding to renovate existing facility with user interests in mind
• push for/pressure/advocate funding for new facility-from all possible sources
• strong representation on campus for funding for facilities
• space for appropriate use
  multimedia with equipment for use
  listening rooms
  special equipment to support digitization
• planned space use where materials are used, not just stored--collaborative use
• adequate space to house all library materials

Vision Statement #6

Goals:

6A. Achieve fiscal savings through joint purchases

6B. Obtain additional funding to improve resources

6C. Promote unified campus computer/technology plan

6D. Improve bibliographic access through cooperative efforts

6E. Improve use of new technology and standards

6F. Improve access to off-campus resurces

6G. Create new infromation resources

Suggestions:

• collaborate with other UC campuses
• share information
• determine UCSB/UC needs
• recommend input for MELVYL
• reduce costs of electronic resources by exploring joint licensing
• review policies/restrictions in light of new technologies
• adopt/adapt vendor access databases/tools
• collaborate with faculty to communicate with vendors-political support
• collaborate with other UC campuses on access to electronic journals
• review license agreements
• collaborate with local libraries on collection sharing; develop regional databases
• shared purchases with other UC libraries
• reciprocal ILL agreements
• collaborate with all institutions to improve resource and information sharing
  ARL, RLG, OCLC, etc.
• set priorities for materials to which we provide electronic access
  cataloging priorities
  adding to MELVYL
  
• collaborate within UC : division of labor to cataloging, maintaining electronic links
• establish standards
• encourage UCSB unified information/technology policies
• Use CDL to:
  standardize formal agreements with vendors to conform to UC policy
  obtain advice and assistance on contracts
  input electronic resources into MELVYL
  
• collaborate within UC to determine needs
• collaborate on campus to achieve interdisciplinary focus
• improve/establish UC/UCSB authentication system
• collaborate with State Library
  ILL
  grants
  CA virtual university
  
• collaborate with other state agencies (e.g. CSU) to achieve savings